2017 Smeal Pumper problems, complaints & recalls
Safety recalls (1)
Equipment 2017-11-16 · campaign 17V721000 · 20 vehicles
Defect: Smeal Holding LLC (Smeal) is recalling certain 2013-2017 Aerial and Pumper Fire Apparatus vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Fix: Smeal will notify owners, and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Smeal customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Smeal's number for this recall is 17028.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.