2017 Terex Aerial Devices problems, complaints & recalls
Safety recalls (1)
Electrical System 2017-05-15 · campaign 17V321000 · 444 vehicles
Defect: Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
Risk: If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
Fix: TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2021-06-22 · TERE-070821-004 · Service Bulletin/Repair Instructions
sa696 contamination in auxiliary power check valve: informs service personnel that the check valve will not function if contaminated. the only time the check valve is needed is when auxiliary power option are used. if not checked as part of the daily pre-shift inspection the auxiliary power may n
Equipment 2020-03-11 · tere04072020PN67 · Service Bulletin/Repair Instructions
advisory to move the lanyard location on end mount aerials to a position the lanyard snap hook can not hang into the platform.
Equipment 2018-01-22 · SN661 · Service Bulletin/Repair Instructions
17i aerial equipment has control valves manufactured with potential leakage path. no affected units have been sold in the usa, this model was only shipped to dealers in china and austrailia for installation. the leakage can cause the upper boom to extend without operator activating the control if v
Equipment Adaptive/Mobility 2017-06-15 · PA653 · Service Bulletin/Repair Instructions
inform users of changes to osha fall protection requirements for platform occupants of aerial devices and digger derricks. due to rewrite of osha 1926 subpart v.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.