2017 Thor Motor Coach Aria problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1)
Safety recalls (1)
Exterior Lighting:turn Signal 2020-07-20 · campaign 20V418000 · 2,417 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2017-04-05 · TSB 17-01 040517 · Service Bulletin/Repair Instructions
(17-01 aria heat run). please see the attached repair instructions.
What owners report
2020-05-29 · Unknown Or Other · 15,000 mi“lower compartment ( basement) bay floors are rotting due to moisture infiltration from the road while driving in the rain. the floors are bulging underneath and present a road hazard if stored cargo is thrown to the road endangering other motorists. thor is aware of the problem and does nothing to rectify the situation.…”
2017-10-12 · Visibility/Wiper · 45,000 mi“tl* the contact owns a 2017 thor aria. the contact stated that the vehicle's side view mirrors were detaching from the vehicle. the contact took the vehicle to the dealer (travel trailer center inc, 1001 little kanawah river rd, parkserburg, west virginia; 304-428-8203) who replaced the screws and bolts used to attach the side view mirrors to a siz…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.