2017 Thor Motor Coach Quantum problems, complaints & recalls
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Electrical System 2017-04-20 · campaign 17V264000 · 36 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Quantum KM24 motorhomes. The power supply wire for the steps was incorrectly attached to a 50 amp circuit breaker instead of being connected to a 20 amp circuit breaker.
Risk: Should the step circuit be overloaded, the breaker may not trip as intended, increasing the risk of a fire.
Fix: TMC will notify owners, and dealers will relocate the power wire for the steps to the correct breaker, free of charge. The recall began on June 2, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000135.
Exterior Lighting 2016-12-02 · campaign 16V869000 · 32 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2017 Quantum RQ29 motorhomes manufactured June 27, 2016, to September 29, 2016. The affected vehicles may be missing a mid-ship marker light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the mid-ship marker light is missing, other drivers can mistake the length of the vehicle, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install a mid-ship marker light if it is missing, free of charge. The recall began on January 25, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000124.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-03-25 · RC000218SAOwner · Service Bulletin/Repair Instructions
on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control (âe
Electrical System 2021-03-25 · RC000218SADealer · Service Bulletin/Repair Instructions
us. on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control
Steering 2021-01-18 · RC000210SAOwner · Service Bulletin/Repair Instructions
model/model year to add: 2017 chateau 2017-2018 chateau citation 2017 four winds 2017-2019 gemini 2017-2019 quantum 2017-2019 four winds siesta 2017-2019 synergy 2018 compass 2018 freedom elite 2021 sanctuary 2021tranquility please note- due to being unaware that chassis recall notifications we prov
Steering 2021-01-18 · RC000210SADealer · Service Bulletin/Repair Instructions
it has been determined that on certain mercedes-benz sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. if the hydra
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:electrical 2018-04-10 · TSB 18-01 050418 · Service Bulletin/Repair Instructions
this bulletin provides instructions for the inverter control panel.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.