2017 Thor Motor Coach Road Bear Rental problems, complaints & recalls
Safety recalls (2)
Equipment:recreational Vehicle/Trailer 2016-08-02 · campaign 16V571000 · 5,633 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Fix: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Seat Belts 2016-04-29 · campaign 16V260000 · 32 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2017 ACE and Road Bear Rental motorhomes manufactured February 11, 2016, to March 9, 2016. The seat belt anchorages located in the slide out section may not meet the specified strength requirements, allowing them to pull loose during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Risk: If the seat belt anchorages pull loose in a crash, they will not properly restrain the occupant, increasing the risk of injury.
Fix: TMC will notify owners, and dealers will install reinforcement brackets, and plates, free of charge. The recall began on May 27, 2016. Owners may contact TMC customer service at 1-877-500-1020.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.