2017 Thor Motor Hurricane problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1) · Engine (1)
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:other:labels 2017-10-09 · campaign 17V634000 · 507 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Equipment:other:labels 2017-04-10 · campaign 17V239000 · 148 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.
Risk: If the hitch is loaded to the capacity on the label, the hitch may damage the motorhome or the hitch may disconnect from the tow vehicle, increasing the risk of the crash.
Fix: TMC will notify owners and provide them corrected labels, free of charge. The recall began on May 22, 2017. Owner's may contact TMC customer service at 1-877-500-1020.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2021-05-17 · Engine“returned home from a weekend trip with the rv with no issues. departing my home to return the rv to storage, as i was driving down the street, the rv engine stopped, no brakes, no lights, no steering, all gauges froze in position. there was no warning lights, or other symptoms prior to the failure. could not stop the vehicle without using the eme…”
2019-07-11 · Visibility/Wiper · 20,000 mi“tl* the contact owns a 2016 (na) ford f53. while driving 50 mph in the rain, the passenger side windshield wiper disconnected and jammed into the driver's side windshield wiper. the failure caused the mechanism to jam and the wipers failed to function. the vehicle was not diagnosed or repaired. the manufacturer was notified. the dealer was not cont…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.