2017 Toyota Prius V problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (3) · Visibility/Wiper (1) · Vehicle Speed Control (1)
🧭 Reliability snapshot
Compared against other Toyota Prius V model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Hybrid Propulsion System: Inverter 2020-06-24 · campaign 20V369000 · 266,638 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk: An unexpected hybrid power system shut down may increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Service bulletins (242)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-02-13 · T-SB-0009-26 · Service Bulletin/Repair Instructions
this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the applicable model and model year repair manual while performing a rescue charge. the grx-5100 should be used wherever the repair manual ref
Engine 2026-02-13 · T-SB-0119-15 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 13, 2026: this bulletin is now obsolete. please see t-sb-0009-26.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-20 · T-TT-0790-25 · Service Bulletin/Repair Instructions
some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. this is caused by the phone hands free volume being too low.
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Structure:body 2024-12-06 · T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions
the condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. if these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
Showing the 6 most recent of 242 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-20 · Tires“while driving i heard noises, like “flap,flap,flap”. pulled over to look at the tire and saw that the tire was peeling. changed to the donut spare tire and went to “firestone” 5 days later to have a new tire put on because the original service shop, “mr king auto services center”, would not take any responsibility for a the tire that was purchased …”
2024-07-15 · Structure:body:hatchback/Liftgate:support Device/Strut · 180,000 mi“the contact owns a 2017 toyota prius v. the contact stated that while her husband was driving approximately 70 mph, there was a loud explosion coming from the rear of the vehicle. the contact stated that after stopping to inspect the vehicle, it was discovered that the passenger’s side rear hatch strut had exploded into pieces. the cause of the fai…”
2020-09-04 · Exterior Lighting · 120,000 mi · 💥 crash“since we had purchase our car prius v four with drl (day running lights)(vertical led unit in bumper) they never worked properly-hence not visible in our accident.. unlike other earlier models the user could adjust the sensor and turn this feature on or off-but now the feature can only be performed by a toyota service mechanic. the feature also ope…”
2020-02-20 · Exterior Lighting“i purchased my 2017 prius v ii in may 2017. approximately 9 months or so after purchase my headlights burnt out, first the driver's side then passengers side. i am now replacing, purchasing new headlights every 3-4 because they continue to burn out. i've tried various brands including buying directly from toyota but they still burn out. this is dan…”
2019-05-26 · Vehicle Speed Control · 14,500 mi · 💥 crash“i was slowly ( < 5mph) approaching a stoplight at a busy intersection in a 25 mph zone on a 4 lane street there were 2 vehicles ahead of me. everything seemed fine until my vehicle suddenly accelerated rapidly and i was unable to stop it. the path of least resistance was to drive it into the car in front of me and not to swerve. once i had stopp…”
2019-05-24 · Exterior Lighting · 55,000 mi“the prius v 2017 vehicle 4 series does not come with 'fog lighting' which i had in my prius v 2012 and used all the time-the car i have does come with led day running lights-i really never knew they were lights because i never saw them on. at the dealers-the did reset them and the lights worked but now toyota wants to charge me $300-400 to trace th…”
2018-07-15 · Air Bags · 35,000 mi · 💥 crash“my 2017 prius v was involved in 2 recent crashes in which the air bags did not deploy: front end/bumper impact on 6/1/18 and front & rear end impact which totaled car on 7/3/18. both times air bags did not deploy. impact on 6/1/18 caused other car's (2008 honda accord) air bags to deploy, but not mine. toyota sent inspector after 6/1 crash; report…”
2018-04-06 · Equipment:electrical:navigational System(Global Positioning System)“gps navigator is misleading for 50 usa states. the dashboard is not working correct sometime, maybe the software has a problem.…”
2018-02-06 · Unknown Or Other“in the 18 months i have had this vehicle i have left it running at least six times you think it's shut off and you walk away and a while later it starts back up there needs to be a lite or some indicator telling u it's still on.…”
2017-11-14 · Visibility/Wiper · 100 mi“the problem appears at night, and is very dangerous on curving mountain roads which i drive often. it is a four lane road, often hwy 17. as the ambient light reduces, as there are fewer cars around me, the windshield darkens from top to bottom, and leaves me with perhaps only 10 inches at the bottom i can see through. i cannot see very far in fr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.