2017 Utilimaster Ram Promaster problems, complaints & recalls
Safety recalls (1)
Power Train:automatic Transmission:lever And Linkage:column Shift 2020-09-28 · campaign 20V592000 · 5 vehicles
Defect: Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2017-10-20 · 1805517REVA · Service Bulletin/Repair Instructions
flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation the technician may find that the fo
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.