2017 Utility Flatbed Trailers problems, complaints & recalls
Most-reported problem areas: Tires (1)
Safety recalls (1)
Equipment 2016-09-19 · campaign 16V674000 · 66 vehicles
Defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2015-2017 Flatbed trailers, model FS2CHA, manufactured January 1, 2015, to September 16, 2016, equipped with certain Conestoga XP sliding trailer tarping systems with RAD-style rear closures. In the affected trailers, the rear aerodynamic device (RAD) may separate from the rear of the tarping system, due to rivet failure.
Risk: If the RAD detaches from the trailer it may be a road hazard, increasing the risk of a crash.
Fix: Utility will notify owners, and dealers will replace the mounting rivets with a bolted connection, free of charge. The recall began on September 20, 2016. Owners may contact Utility customer service at 1-818-965-1541.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes, Hydraulic 2019-08-29 · SB-08-176C · Service Bulletin/Repair Instructions
revision to sb-08-176 (original release 01/23/2015) regarding the enhanced bendix chamber warranty policy for utility. the revision includes a change to the bendix utility ddsb warranty shipping request form.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
What owners report
2018-02-01 · Tires“tl* the contact owns a 2017 utility flatbed trailer equipped with two harbor freight innova ultra runner tires, size 5.3x12. the contact received notification of nhtsa campaign number: 17t017000 (tires); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.