2018 Alexis Fire Equipment Fire Apparatus problems, complaints & recalls
Safety recalls (2)
Exterior Lighting 2021-08-16 · campaign 21V641000 · 49 vehicles
Defect: Alexis Fire Equipment Company (Alexis Fire) is recalling certain 2015-2020 Alexis Fire Equipment emergency vehicles equipped with Code 3 7x9 Stop-Tail-Turn Reverse All-in-One LED lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Fix: Alexis Fire will notify owners, and provide instructions on how to obtain a filter kit from the light manufacturer, free of charge. Owner notification letters were mailed on September 8, 2021. Owners may contact Alexis Fire's customer service at 1-309-482-6121.
Exterior Lighting:brake Lights 2019-03-19 · campaign 19V212000 · 11 vehicles
Defect: Alexis Fire Equipment Company (Alexis) is recalling certain 2018 Custom Fire Apparatus vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Alexis will notify owners, and dealers will install replacement lights. free of charge. Owners may contact Alexis customer service at 1-800-322-2284. Alexis' number for this recall is 18E-063.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.