2018 Altec Drm12 Wood Chipper problems, complaints & recalls
Safety recalls (1)
Engine And Engine Cooling:exhaust System 2021-03-03 · campaign 21V133000 · 355 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2017-2019 DC1317 and DRM12 Chippers equipped with a gasoline engine. The flexible section of the exhaust pipe may separate, creating an exhaust gas leak.
Risk: An exhaust gas leak in the engine compartment increases the risk of a fire.
Fix: Altec will notify owners, and owners will receive instructions to replace the flex pipe, free of charge. The recall began April 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 802.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2022-10-27 · SIL-3026 · Service Bulletin/Repair Instructions
altec has learned that certain drm 12 and drm 12he chippers built from 2014 to 2022 could develop fatigue cracks in the upper pivot housing weldment. if not addressed, these cracks can lead to damage of the chipper. the customer should inspect the upper pivot housing weldment on the affected chipper
Electrical System 2021-04-28 · CSR 513 · Service Bulletin/Repair Instructions
engine power source (eps) has launched a technical bulletin for mvp controllers with potential memory loss. these controllers have a display on altec dc1317 and drm12 chippers. affected units have the potential for the display to go blank due to a voltage drop during the boot-up cycle. this can be
Fuel System, Gasoline 2020-04-20 · SIL 751 · Service Bulletin/Repair Instructions
altec has discovered that some of the fuel hoses used on chipper engines do not meet the proper specifications. while the fuel hose is not a safety concern, the hose does not meet the epa permeation requirements per 40 cfr 1048.105. it is extremely important for the correct fuel line to be installed
Power Train 2019-02-08 · SIL 705 · Service Bulletin/Repair Instructions
sil 705 notified customers of product upgrades to the wood chipper and chassis pto system.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.