2018 Altec Heartland Ec225 Boom-Mounted Saw problems, complaints & recalls
Safety recalls (1)
Equipment 2018-04-30 · campaign 18V276000 · 4 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2017-2018 Altec EC175, EC225, and EC655 Feller Grappler Boom-Mounted Saw vehicles. The grappler load holding valve may not be properly adjusted, which can allow the tree trunk to slip or fall unexpectedly.
Risk: If the tree trunk slips or falls, there would be an increased risk of injury.
Fix: Altec will notify owners, and dealers will properly adjust the grappler load holding valve, free of charge. The recall began on June 22, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 679.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2021-09-15 · PUN 2021C · Service Bulletin/Repair Instructions
altec has developed a new bracket for the cutterhead for certain mt66-e76 units that increases the cut diameter from 8â to 10â with the grapple and saw functions. this upgrade is not covered under the altec warranty policy and can be performed by altec, the customer, or the customerâs warran
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.