2018 Coachmen Freedom Express problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Structure:body (1)
Safety recalls (1)
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2018-01-12 · campaign 18V051000 · 1,349 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Fix: Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-04-13 · CV1-4 · Service Bulletin/Repair Instructions
provide an update that would prevent possible message corruption that could take place on the rvc network.
Equipment:recreational Vehicle/Trailer 2018-09-28 · 510780 · Service Bulletin/Repair Instructions
per the service bulletin from dometic ?dometic corporation has identified a visual cosmetic defect that has occurred on our dometic dm2652 refrigerators up in the freezer compartment. this does not occur on all units, but may be present on units with serial numbers starting with mb between 805xxxxx
Equipment:recreational Vehicle/Trailer 2018-09-28 · 510692 · Service Bulletin/Repair Instructions
per the service bulletin from dometic ?the nuisance issue enunciates by either blowing the protective fuse, opening the circuit breaker in the furnace circuit, or rendering the furnace inoperative. our testing has shown that in all instances the furnace fails in a safe manner.?
What owners report
2020-06-18 · Structure:body · 5,000 mi“our 2018 coachmen freedom express 287bhds with lippert (lci) frame experienced a failure of the steel frame while making a turn in a residential neighborhood. the hanger for the leaf spring suspension broke off the frame. large cracks were also visible both north and south of the broken suspension hanger. *tr…”
2018-12-20 · Suspension · 1,000 mi“tl* the contact owns a 2018 coachmen freedom express. while driving various speeds, the rv was very unstable. upon inspection, it was discovered that the rear axle was misaligned. the failure was not diagnosed or repaired. the local dealer and manufacturer were not notified of the failure. the failure mileage was 1,000. *tt consumer withdraws the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.