2018 Crossroads Hampton problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2020-04-03 · campaign 20V194000 · 94 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2018-2020 Crossroads Hampton 371FKL recreational trailers. The Federal identification Tag may incorrectly indicate the tire pressure as 6 PSI when the correct tire pressure is actually 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An incorrect label may lead to unintentionally underinflating the tires, increasing the risk of a crash.
Fix: Keystone will notify owners and will replace the Federal Identification Tag, free of charge. The recall began May 29, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-376.
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:wiring 2018-12-07 · 18-318 · Service Bulletin/Repair Instructions
this is the revised repair instructions for advisory 18-318. it has been determined that certain atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
Electrical System:wiring 2018-09-05 · 18-318 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 18-318. it has been determined that certain atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. this is the communication to the dealership regarding advisory 18-318
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.