2018 Custom Truck & Body Works Type 3 Ambulance problems, complaints & recalls
Safety recalls (1)
Exterior Lighting:brake Lights 2018-12-20 · campaign 18V920000 · 28 vehicles
Defect: Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk: If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.
Fix: Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.