2018 East Manufacturing Mmx problems, complaints & recalls
Safety recalls (1)
Steering 2021-06-29 · campaign 21V489000 · 295 vehicles
Defect: East Manufacturing Corp. (East Manufacturing) is recalling certain 2018-2021 MMX trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
Risk: A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the steering arm and apply welds, free of charge. Owner notification letters were mailed on May 19, 2021. Owners may contact East Manufacturing customer service at 1-352-861-3612.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Wheels 2018-01-19 · 18-01 · Service Bulletin/Repair Instructions
this technical service bullsetin provides a list of parts needed and instruction to replace the zinc plated 5th wheel bolts manufactured by yfs do not meet out performance standards and quality expetations in this location and application when zinc plated instead of the previous black oxide version.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.