AutoDefect IQ

2018 Freightliner M2 Business Class problems, complaints & recalls

5
Complaints
2
Recalls
141
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (2)

Service Brakes, Air:supply:reservoir/Tank 2019-05-14 · campaign 19V370000 · 741 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.

Fix: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.

Equipment 2017-07-17 · campaign 17V452000 · 2,483 vehicles

Defect: Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.

Risk: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

Fix: DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.

Service bulletins (141)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment 2019-08-07 · 19-008WI · Service Bulletin/Repair Instructions

warranty information letter sent to customers regarding new refrigerator supplier for returning parts.

Engine And Engine Cooling 2019-06-26 · SF585 2 · Service Bulletin/Repair Instructions

receiver/dryer bracket and cac plumbing interference

Engine And Engine Cooling 2019-06-07 · SF585 · Service Bulletin/Repair Instructions

receiver/dryer bracket and cac plumbing interference field service campaign

Steering 2019-06-05 · sb46056 · Service Bulletin/Repair Instructions

forward chassis wiring harness

Electrical System 2019-03-08 · D19M3 GHG17 · Service Bulletin/Repair Instructions

d19m3 ghg17 detroit? dd5? software reprogramming

Electrical System 2019-03-08 · sbu54056 · Service Bulletin/Repair Instructions

sbu54056 powernet troubleshooting guide batteries, path, alternator, and starter

Showing the 6 most recent of 141 bulletins. Search all of them free at nhtsa.gov.

What owners report

2024-05-03 · Unknown Or Other

“the def header failed on this truck and it causes the vehicle to be disabled. the def header is an emissions part. part number 04-31354-004 header-ssi,conc,6 bolt,cmns …”

2024-05-03 · Unknown Or Other

“the def header failed on this truck and it causes the vehicle to be disabled. the def header is an emissions part. part number 04-31354-004 header-ssi,conc,6 bolt,cmns…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Freightliner M2 Business Class years