2018 Hackney Emergency Vehicle problems, complaints & recalls
Safety recalls (1)
Exterior Lighting:brake Lights 2019-03-21 · campaign 19V223000 · 4 vehicles
Defect: VT Hackney, Inc. (VT Hackney) is recalling certain 2017-2018 emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: VT Hackney will notify owners, and dealers will replace the lights. The recall began April 25, 2019. Owners may contact VT Hackney customer service at 1-800-763-0700, extension 2016.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting:brake Lights 2019-04-23 · 19V-223 · Service Bulletin/Repair Instructions
brake light may randomly illuminate
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.