2018 Highland Ridge Fw Light problems, complaints & recalls
Safety recalls (1)
Structure:frame And Members 2017-11-03 · campaign 17V697000 · 118 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2018 Light recreational trailers, models 312BHTS and 275RLS. The safety chains on these vehicles may be rated for a Gross Vehicle Weight Rating (GVWR) of 7,600 lbs, however the trailer has a GVWR of 11,700 lbs.
Risk: The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.
Fix: Highland Ridge will notify owners, and dealers will replace the 7,600 lb chains with 11,700 lb chains, free of charge. The recall began on December 4, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904364.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-04-06 · SRP 23-090 · Service Bulletin/Repair Instructions
slide out crack - standard repair instructions
Equipment 2018-10-01 · 18-017 · Service Bulletin/Repair Instructions
access to manual override for front jacks omitted .
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.