2018 Pleasure Way Plateau problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Equipment:recreational Vehicle/Trailer (1)
Safety recalls (1)
Equipment 2019-09-23 · campaign 19V673000 · 1,148 vehicles
Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Risk: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Fix: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Service bulletins (62)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-12-18 · TSB-A1513-012 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the charge line key.
Unknown Or Other 2024-08-03 · TSB-A1434-008 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the charge line key.
Unknown Or Other 2022-05-27 · TSB-A0949-005 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
Power Train 2022-05-27 · TSB-A0948-005 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the power sofa cable.
Electrical System:wiring:fuses And Circuit Breakers 2022-05-12 · DSC-A0950-005 · Service Bulletin/Repair Instructions
dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.
Unknown Or Other 2022-05-09 · TSB-A0938-005 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedures to address a squeak at the kitchen galley.
Showing the 6 most recent of 62 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-09 · Unknown Or Other“the vehicle is a motor home equipped with a fiamma f45 eagle power-operated awning. while i was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.…”
2020-10-04 · Vehicle Speed Control · 27,790 mi“this vehicle is an rv built on 2017 mercedes sprinter chassis mxca76. while traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warning to take vehicle to workshop. warnings were- b…”
2020-10-04 · Vehicle Speed Control · 28,964 mi“this vehicle is an rv built on 2017 mercedes sprinter chassis mxca76. this is the second time this has happened to me. while traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warn…”
2019-10-01 · Equipment:recreational Vehicle/Trailer“fiamma f65 #06693c13r awning on our camper van 1. this awning extended out 12' while driving and was able to pull over safety. 2. this awning released and extended without warning while parked. the awning was 'repaired in april after the first incident. then occurred again in september. there are many other online reports of this happening. so…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.