2018 Thor Aria problems, complaints & recalls
Safety recalls (5)
Suspension:front:control Arm 2019-03-14 · campaign 19V200000 · 12 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Risk: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Fix: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.
Service Brakes, Air:disc:caliper 2018-11-05 · campaign 18V780000 · 134 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Aria and Venetian motorhomes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks North America (DTNA) authorized service facilities will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 5, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000164.
Exterior Lighting:turn Signal 2018-10-30 · campaign 18V763000 · 1,769 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2018-08-02 · campaign 18V507000 · 175 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Thor Aria motorhomes and 2017-2019 Thor Venetian motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began September 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000159.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.