2018 Thor Motor Coach Compass problems, complaints & recalls
Most-reported problem areas: Visibility (1)
Safety recalls (2)
Electrical System:wiring 2018-06-19 · campaign 18V415000 · 158 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2016-2018 Thor Gemini and Compass recreational vehicles built on a Ford chassis and equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Risk: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Fix: Ford has notified owners, and Ford dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on June 19, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000154.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-03-25 · RC000218SAOwner · Service Bulletin/Repair Instructions
on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control (âe
Electrical System 2021-03-25 · RC000218SADealer · Service Bulletin/Repair Instructions
us. on certain model year 2012â 2018 5-ton sprinter vehicles that were upfitted into campers or recreational vehicles (ârvsâ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the electronic stability control
Steering 2021-01-18 · RC000210SAOwner · Service Bulletin/Repair Instructions
model/model year to add: 2017 chateau 2017-2018 chateau citation 2017 four winds 2017-2019 gemini 2017-2019 quantum 2017-2019 four winds siesta 2017-2019 synergy 2018 compass 2018 freedom elite 2021 sanctuary 2021tranquility please note- due to being unaware that chassis recall notifications we prov
Steering 2021-01-18 · RC000210SADealer · Service Bulletin/Repair Instructions
it has been determined that on certain mercedes-benz sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. if the hydra
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2018-07-17 · Visibility · 375 mi“tl* the contact owns a 2018 thor compass. when the contact attempted to exit the recreational vehicle, the front passenger door handle failed to open the door. in addition, the front passenger side window glass fell out of the window frame. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing of the failures. the veh…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.