2018 Van Hool Td925 problems, complaints & recalls
Safety recalls (3)
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-25 · campaign 21V385000 · 681 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
Equipment 2018-12-12 · campaign 18V882000 · 244 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Fix: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Seat Belts:front:buckle Assembly 2018-03-30 · campaign 18V209000 · 1,528 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Risk: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Fix: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Service bulletins (42)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2025-11-05 · SB2492 · Service Bulletin/Repair Instructions
the purpose of this service bulletin is to inform you that vdl van hool will switch over to other components for the front axle steering system. this switch-over will be cut into production as from units 89249 (tdx25 diesel) and 89558 (tdx25 e). previous references may be used further, but for fu
Visibility/Wiper 2025-08-25 · SB2509 · Service Bulletin/Repair Instructions
on the above-mentioned vehicles, it is possible that the installation of the fmcsa decal has been omitted. verification is necessary in order that the decal is present in accordance with the requirements of fmcsa.
Unknown Or Other 2025-07-26 · SB2506 · Service Bulletin/Repair Instructions
this service bulletin is a reminder about rules, procedures and precautions that must be followed when a td925 10-wheeler needs to be lifted.
Steering 2025-07-11 · SB2492 · Service Bulletin/Repair Instructions
the purpose of this service bulletin is to inform you that vdl van hool will switch over to other components for the front axle steering system. this switch-over will be cut into production as from units 89249 (tdx25 diesel) and 89558 (tdx25 e). previous references may be used further, but for futur
Suspension 2025-07-08 · SB2501 · Service Bulletin/Repair Instructions
the control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. van hool has several suppliers for the repair kit of this flexible ball-joint. all of the repair kits contain a flexible ball-joint, a spacer and a snap ring. due to not equal thickness of
Suspension 2025-06-25 · SB2497 · Service Bulletin/Repair Instructions
mobile column lifts raise the vehicle under the wheels. this service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
Showing the 6 most recent of 42 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.