2019 Alta Redshift Exr problems, complaints & recalls
Safety recalls (1)
Electrical System:software 2018-07-31 · campaign 18V502000 · 215 vehicles
Defect: Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
Risk: A motorcycle stall can increase the risk of a crash.
Fix: Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:software 2018-07-19 · SVC-ESB-18-003 · Service Bulletin/Repair Instructions
update firmware to avoid brown-out of accessory module
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.