2019 Altec Crane problems, complaints & recalls
Safety recalls (1)
Equipment 2020-01-22 · campaign 20V034000 · 96 vehicles
Defect: Altec Industries Inc. (Altec) is recalling certain 2015-2019 Altec AC26, AC28, AC30, and AC38 Crane Aerial Devices. The boom lift cylinder hose may have been connected to a port that does not have an internal velocity fuse. Failure of a boom lift cylinder hose that is not protected by a velocity fuse can result in uncontrolled boom movement.
Risk: Uncontrolled movement of the boom lift increases the risk of injury.
Fix: Altec will notify owners and will inspect the hose to verify that it is connected properly, repairing it as necessary, free of charge. The recall began January 30, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 748.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-06-21 · SIL-3143 · Service Bulletin/Repair Instructions
altec has learned that a 12-volt airtronics relay installed in the pdm could have been manufactured to an insufficient threshold on certain units built from december 2004 to october 2022. this can cause the relay to overheat and fail, causing the accessory lights to stop working.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.