2019 Chevrolet 5500hd problems, complaints & recalls
Most-reported problem areas: Service Brakes (2) · Service Brakes, Hydraulic (1) · Power Train (1)
Safety recalls (3)
Service Brakes, Hydraulic 2023-04-13 · campaign 23V266000 · 40,428 vehicles ⚠ PARK OUTSIDE
Defect: General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
Risk: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222375270.
Suspension:rear:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle 2021-03-19 · campaign 21V194000 · 258 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Wheels:lugs/Nuts/Bolts/Studs 2019-11-20 · campaign 19V835000 · 1,926 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Risk: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Service bulletins (347)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 347 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-05-02 · Service Brakes, Hydraulic · 180,000 mi · 🔥 fire“the contact owns a 2019 chevrolet silverado 6500 commercial vehicle. the contact stated that the recall repair of nhtsa campaign number: 23v266000 (service brakes, hydraulic) was previously performed on the vehicle. the contact stated while the driver was driving 55-60 mph uphill, he noticed smoke coming from underneath the driver's side of the hoo…”
2024-04-10 · Fuel/Propulsion System“sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. truck shut off during operations and did not restart, the vehicle is at the dealership to replace high pressure fuel pump, lines, fuel rail and injectors. after the the truck died there was a message in the message center "wate…”
2020-11-12 · Engine · 5,000 mi“water line cracking leaking antifreeze overheating engine…”
2020-10-27 · Power Train · 11,239 mi“when driving, it feels like im riding on rumble strips. transmission feels like its slipping when driving at lower speeds and when on throttle, like going up hill. do not notice a difference in 4x4 mode. truck also has hard shifting from 1-2 and 2-3rd gear.…”
2020-08-14 · Service Brakes · 1,200 mi“my truck will stop running at freeway speeds with no engin light have had to stop in travel lane to restart the truck the brakes will shake steering wheel out of your hands and mutipul emission related engin lights daily the truck is only 3 weeks old the engin brake shifts from over drive to 3rd or second gear redlining the motor and u have to appl…”
2020-02-11 · Service Brakes“brake booster pump motor runs all the time even after ignition is turned off. if truck was to shut off then would have no brakes to stop,…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.