2019 Entegra Esteem problems, complaints & recalls
Safety recalls (3)
Equipment:appliance:oven/Stove/Cooktop 2021-03-24 · campaign 21V204000 · 2,144 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-09-09 · campaign 20V548000 · 3,113 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Parking Brake 2019-03-05 · campaign 19V175000 · 23 vehicles
Defect: Entegra Coach (Entegra) is recalling certain 2019 Esteem motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.
Risk: Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
Fix: Entegra has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903428.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2023-02-23 · SRP 22-083 · Service Bulletin/Repair Instructions
standard repair procedure: 4k & 5.5k generator overheating – fuel hose protection. gas generators overheating while traveling. adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-066 · Service Bulletin/Repair Instructions
process for cleaning soiled carpet. carpet cleaning recommendations
Structure 2020-06-18 · 20-016 INC · Service Bulletin/Repair Instructions
steps to find and correct air noise from or around the ptl entrance doors on motorhomes.
Latches/Locks/Linkages 2019-08-20 · 19-025 · Service Bulletin/Repair Instructions
baggage doors may leaking due to incorrect o-ring installed in handle
Equipment 2016-08-01 · 16-027ORD · Service Bulletin/Repair Instructions
tsb order form.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.