2019 Greenpower Ev Star Bus problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility:wheelchair Lift/Ramp 2026-09-30 · campaign 26V629000 · 94 vehicles
Defect: Greenpower Motor Company Inc. (Greenpower) is recalling certain 2018-2024 EV Star and 2020-2023 EV Star Mobility Plus buses. A control module interlock software error may allow the bus to move while the wheelchair lift is deployed.
Risk: The bus moving while the wheelchair lift is in use increases the risk of injury.
Fix: Dealers will update the control module software, free of charge. Owner notification letters are expected to be mailed October 12, 2026. Owners may contact Greenpower's customer service at 1-909-346-1090. Greenpower's number for this recall is GP2604002.
What owners report
2026-02-12 · Unknown Or Other“on december 9, 2025, the california highway patrol (chp) inspected my business passenger bus. the chp found safety deficiencies with the emergency exits. the chp inspector cited the vehicle as “out-of-service” and said that the vehicle could not be driven on public streets until the safety deficiencies were fixed, and then inspected by the chp. i r…”
2024-12-13 · Unknown Or Other · 500 mi“the incident occurred while driving my company's greenpower ev star bus. i made a left turn from the street into a parking lot, when without any warning, the bus lost all power. i came to a stop and applied the parking brake. i couldn't restart the bus. i called the bus dealer. they said to check if the wheelchair lift was fully stowed. it was stow…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.