2019 Highland Ridge Fw Silverstar problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:oven/Stove/Cooktop 2021-03-16 · campaign 21V179000 · 2,906 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-04-06 · SRP 23-090 · Service Bulletin/Repair Instructions
slide out crack - standard repair instructions
Structure:body:door 2022-05-26 · SRP 22-070 · Service Bulletin/Repair Instructions
standard repair instructions for door side slideout box with exact slide out mechanism. repair prevents slide out from getting stuck while extending and retracting.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.