2019 Highland Ridge Tt Open Range Ultra Lite problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2019-03-06 · campaign 19V168000 · 74 vehicles
Defect: Highland Ridge RV (Highland) is recalling certain 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel trailers. The Gross Vehicle Weight Rating (GVWR), shown on the label as 7,675lbs, exceeds the safety chain rating of 7,600lbs.
Risk: The incorrect GVWR on the label may allow the vehicle to be overloaded causing loss of vehicle control, increasing the risk of a crash.
Fix: Highland has notified owners and provide corrected labels, free of charge. The recall began March 18, 2019. Owners may contact Highland RV's customer service at 1-260-768-7771. Highland's number for this recall is 9904427.
Suspension:rear:axle:non-Powered Axle Assembly 2018-09-12 · campaign 18V616000 · 22 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019 Highland Ridge Open Range Ultra Lite, Mesa Ridge, and Open Range Lite travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Highland Ridge will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904410.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-04-06 · SRP 23-090 · Service Bulletin/Repair Instructions
slide out crack - standard repair instructions
Equipment 2019-06-06 · 19-031 · Service Bulletin/Repair Instructions
gawr incorrect on federal labels - noted as 3500lbs when 3000lbs is correct. all affected units remain in highland dealers' inventories. none retail sold -corrected labels enclosed with the dealer bulletin notification letter.
Equipment 2018-10-01 · 18-017 · Service Bulletin/Repair Instructions
access to manual override for front jacks omitted .
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.