2019 Isuzu Npr problems, complaints & recalls
Most-reported problem areas: Tires:sidewall (1)
Safety recalls (4)
Service Brakes 2020-04-03 · campaign 20V193000 · 157 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.
Risk: If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.
Seat Belts:front:webbing 2020-01-17 · campaign 20V025000 · 1,138 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Fix: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Steering 2019-09-18 · campaign 19V663000 · 136 vehicles
Defect: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Risk: Unexpected loss of steering increases the risk of a crash.
Fix: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457-1726.
Equipment 2019-06-11 · campaign 19V428000 · 325 vehicles
Defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-10-11 · WB23-X-001 · Service Bulletin/Repair Instructions
this bulletin provides information with regards to the isuzu commercial vehicle (cv) service policies and procedures manual (sppm). the isuzu cv sppm (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. performing these required procedures at th
Unknown Or Other 2023-05-08 · IB13-R-001G · Service Bulletin/Repair Instructions
this bulletin outlines the procedures for using the alpine exchange program (the "exchange program"). the exchange program must be used when any alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under
Exterior Lighting:turn Signal 2022-10-19 · IB22-N-001 · Service Bulletin/Repair Instructions
we have received reports of the front turn signal lenses cracking on isuzu vehicles. these lenses are cracking from the effects of being washed with alkaline detergents. alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials u
Equipment 2022-08-30 · WB13-X-001B · Service Bulletin/Repair Instructions
isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. we strongly recommend dealers follow these procedures in order to avoid delays in parts warranty claim payments and/or claim charg
Equipment:other:owners/Service/Other Manual 2022-08-02 · WB13-X-001A · Service Bulletin/Repair Instructions
isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. we strongly recommend dealers follow these procedures in order to avoid delays in parts warranty claim payments and/or claim charg
Equipment Adaptive/Mobility 2022-07-20 · IB09-X-004C · Service Bulletin/Repair Instructions
the isuzu commercial truck of america (icta) service technical assistance center (tac) provides diagnostic support to isuzu dealer technicians repairing isuzu vehicles in and out of vehicle warranty. a tac case number will be issued solely for information tracking purposes and future contact refere
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-06-17 · Tires:sidewall · 13,000 mi“tl* the contact owns a 2019 isuzu npr equipped with yokohama tires, tire line: lt radial, tire size: 215/85/r16, dot number: sbba. the contact stated while an employee was using the vehicle she noticed bubbles on side wall of the front passenger's side tire. the vehicle was taken to a tire shop and both front tires were replaced. the contact calle…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.