2019 Jayco Travel Trailer Jay Flight Slx problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (3) · Equipment (2) · Wheels (1)
Safety recalls (3)
Equipment:appliance:oven/Stove/Cooktop 2021-03-17 · campaign 21V184000 · 18,636 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Suspension:rear:axle:non-Powered Axle Assembly 2018-11-30 · campaign 18V851000 · 149 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight SLX, and Jay Feather travel trailers. The inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 21, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901422.
Suspension:rear:axle:non-Powered Axle Assembly 2018-09-12 · campaign 18V618000 · 416 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-06-19 · 19-019SRP · Service Bulletin/Repair Instructions
repair steps regarding beltline/s-lock molding at sidewall
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Latches/Locks/Linkages 2019-08-20 · 19-025 · Service Bulletin/Repair Instructions
baggage doors may leaking due to incorrect o-ring installed in handle
What owners report
2022-08-31 · Fuel/Propulsion System · 🔥 fire“stem on front burner started leaking propane melted the plastic and caught on fire due to flame from leaking valve. contacted manufacture dometic of issue and no response…”
2022-06-06 · Structure:emergency:escape/Egress/Exit · 10,000 mi“the contact owns a 2019 jayco jay flight rv. the contact stated that while looking inside the trailer, he became aware that there was no escape exit for top bunk beds. the manufacturer was contacted and notified of the failure. the failure mileage was 10,000.…”
2022-01-11 · Equipment“the contact owns a 2019 jayco jay flight slx travel trailer. the contact received notification of nhtsa campaign number: 21v425000 (equipment). the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and referred the contact to the propane manufacturer, fr…”
2021-11-04 · Wheels · 9,469 mi · 🔥 fire“the contact owns a 2019 jayco jay flight slx. the contact stated that while driving at 60 mph, a fellow motorist had alerted her and her husband that one of the driver-side wheels on the trailer had begun to smoke(color unknown). the contact's husband pulled over and discovered damage to the wheel well. the contact's son was called to the scene and…”
2021-07-07 · Equipment“the contact owns a 2019 jayco jay flight slx travel trailer equipped with a dometic cooking stove with part number: 31731 - bbpfbr. the contact received notification of nhtsa campaign number: 21v184000 (equipment). the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of t…”
2021-06-28 · Fuel/Propulsion System“we have a dometic range top/oven stove in our jayco camper. while camping for two days i went to light the manual pilot light in our oven. i put the oven dial over to pilot and attempted to both put the match near the pilot outlet and push in the dial to activate the pilot gas flow. i could not do both so i went outside to get a helper. while o…”
2021-06-22 · Equipment:recreational Vehicle/Trailer:plumbing“the contact owns a 2019 jayco jay flight slx travel trailer. the contact stated the kitchen faucet had been leaking from the time of purchase. the vehicle was taken to the dealer, where it was diagnosed with a fitting faucet needing to be replaced. however, the faucet started leaking again from underneath the countertop causing it to be swollen and…”
2021-05-27 · Fuel/Propulsion System“the trailer propane regulator/tank switch mounted on the front of the trailer between the two propane tanks started venting propane. the regulator is a winntec model 6020, p1.0-15.6, q6.r280. our camping neighbors said they could smell a very strong odor of propane. propane being heavier than air will tend to pool in any low spots on the ground …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.