🚗 AutoDefect IQ

2019 Lexus Es problems, complaints & recalls

Most-reported problem areas: Fuel/Propulsion System (10) · Service Brakes (4) · Power Train (4)

🧭 Reliability snapshot

81 /100
✓ Typical or better for this model

Compared against other Lexus Es model years — complaint volume vs the model's median year, recalls and severity. How we score →

34
Complaints
1
Recalls
57
Service bulletins
7
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (1)

Air Bags:knee Bolster 2019-04-10 · campaign 19V288000 · 564 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

Risk: In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

Fix: Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

Service bulletins (57)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions

obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.

Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions

some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.

Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions

some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures

Electrical System 2025-08-19 · L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions

some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. these resources, in conjunction with the repair manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth

Electrical System 2025-06-13 · L-SB-0043-23 Rev1 · Service Bulletin/Repair Instructions

the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Engine 2025-04-17 · 25LC01 · Service Bulletin/Repair Instructions

technical instructions for special service campaign 25lc01 low-pressure fuel pump certain 2019 es 300h vehicles

Showing the 6 most recent of 57 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-05-16 · Power Train

“vehicle suddenly stalled in traffic, check engine light illuminated and lost power. …”

2026-04-29 · Air Bags

“i've had my car for 3 years now and it randomly decided to throw a srs airbag malfunction warning that will not go away. i know most of the last gen es350 had airbag recalls but the 2019 model year really didn't and i think its something similar. the car runs fine but the fact that my airbags wont deploy because of this warning makes it very unsafe…”

2026-04-23 · Back Over Prevention: Sensing System: Camera · 58,968 mi

“the contact owns a 2019 lexus es 300h. the contact stated that while starting and operating the vehicle, the display screen frequently failed to operate as intended. the contact stated that occasionally the display screen activated as needed but intermittently the screen was black. the failure occurred consistently whenever the vehicle was turned o…”

2026-03-06 · Power Train

“i am reporting a potential transmission issue with my 2019 lexus es 350. at around 70,000 miles, the vehicle began developing a whining noise at low speeds when the accelerator pedal is depressed. the noise has persisted and appears to be gradually worsening. the symptoms match numerous complaints i have seen from other owners regarding premature f…”

2025-12-26 · Suspension

“the component that failed is the under engine cross member. this is available for inspection. my safety was put at risk due to the cross member being bent so much that is didn't screw back in correctly, thus could have caused the engine to have fallen out of the car or worse. the problem was reproduced at hendrick lexus kansas city. this concern …”

2025-07-24 · Fuel/Propulsion System

“vehicle hesitates when gas pedal pressed; creating hazard to cross intersections, merging into traffic. in order to have car respond, hard press on gas pedal required, which creates another dangerous situation of unexpected leap! while no recalls are shown, 2 reports [xxx] are shown on nhtsa recall site. owners of this vehicle report same probl…”

2025-05-30 · Air Bags · 100,000 mi · 💥 crash

“the contact owns a 2019 lexus es 350. the contact stated that while driving at 20-25 mph, another vehicle entered his lane, and the contact collided with the other vehicle's front passenger's side. the air bags did not deploy. the contact suffered injuries to his right leg and arm. the contact's son suffered injuries to his chin and right knee. the…”

2025-03-07 · Engine

“driving car experienced a loud thump. lost all engine power. pulled to side of road. had a hybrid system unavailable warning. called a tow. checked oil level to find it below the low mark. car left a huge puddle of oil when loaded. got to dealership. they found a hole in the engine block. engine seized. looms like it was the rod for the first cylin…”

2024-10-06 · Exterior Lighting

“i bought a 2019 lexus es350 f sport in october 2023 with 41,000 miles. almost a year later to the day i went to a touchless car wash and now have excessive condensation in both headlights. lexus shows these lights at $2500 a piece, plus labor to install. with modest investigating for a remedy i see i’m not alone in this predicament. due to high cos…”

2023-12-23 · Electrical System

“the dcm malfunctioning, its the sos button in the car that call lexus personnel in case of emergency. its stuck in a loop and keeps calling the call center every 3 minutes or so. i've had to tell them it's not me and they report the malfunction and it call the next representative and same thing. it called the call center 15 times as i was drivin…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Lexus Es years