2019 Lexus Ux Hybrid problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Steering (1) · Service Brakes (1)
Safety recalls (1)
Service Brakes 2019-07-24 · campaign 19V544000 · 6,925 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
Service bulletins (101)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-22 · L-SB-0026-26 · Service Bulletin/Repair Instructions
this bulletin includes basic procedures for performing a rescue charge at battery on high voltage (hv) ni-mh and li-ion batteries. this bulletin should be used in conjunction with the applicable model and model year repair manual while performing the battery rescue charge. the grx-5100 should be use
Engine 2026-09-22 · L-SB-0040-20 Rev2 · Service Bulletin/Repair Instructions
obsolete notice september 22, 2026: this bulletin is now obsolete. please see l-sb-0026-26
Engine 2026-03-10 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.
Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions
some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 101 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-04-28 · Service Brakes · 6,500 mi · 💥 crash“tl* the contact owns a 2019 lexus ux250 hybrid. the contact stated that upon exiting a car wash, the brakes failed to operate upon depression without warning. due to failure, the contact collided with another vehicle in front of him. the air bags did not deploy due to the crash. no injuries were reported and a police report was not filed. the cont…”
2020-10-29 · Structure:body · 6,200 mi“the sunroof of my 2019 lexus ux250h exploded and glass shattered when i was driving on the freeway. there were no overpass in that segment of the freeway.…”
2020-03-12 · Steering · 10,500 mi · 💥 crash“tl* the contact owns a 2019 lexus ux250h. the contact stated while driving 35 mph, the drive loss control of the vehicle as the steering and brake was inoperable, causing the vehicle to hit a guardrail and two trees. the contact stated that no air bags deployed. the contact stated no warning light was illuminated. a police report was filed. the veh…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.