2019 Mack Anthem (An) problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1)
Safety recalls (6)
Seat Belts:front:anchorage 2025-10-06 · campaign 25V666000 · 15,841 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Fix: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Electronic Stability Control (Esc):control Module:software 2021-04-01 · campaign 21V233000 · 557 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Fix: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Service Brakes, Air:supply:reservoir/Tank 2019-02-21 · campaign 19V107000 · 9 vehicles
Defect: Mack Trucks Inc. (Mack) is recalling one 2014 Pinnacle (CXU) vehicle and certain 2018-2019 Mack Anthem (AN) vehicles equipped with air brake supply tanks that have an air volume amount ranging from 70% to 96% of the amount required by the regulation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: The undersized air brake supply reservoir may provide an insufficient air supply to properly operate the brakes during repetitive brake applications, reducing braking performance and increasing the risk of a crash.
Fix: Mack will notify owners and dealers will add an air tank to the affected vehicles, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0417.
Visibility:rearview Mirrors/Devices:exterior 2019-01-24 · campaign 19V054000 · 3,906 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Fix: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Steering 2018-11-01 · campaign 18V778000 · 169 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Risk: A loss of steering can increase the risk of a crash.
Fix: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
Trailer Hitches:fifth Wheel Assembly 2018-08-16 · campaign 18V543000 · 9 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem trucks equipped with Jost fifth wheel couplings. The fifth wheel may have an outboard slider bracket that is too narrow, possibly allowing the trailer to separate from the tractor.
Risk: If the trailer separates from the tractor, it can increase the risk of a crash.
Fix: Mack will notify owners, and dealers will inspect the fifth wheel slider bracket, replacing it as necessary, free of charge. The recall began September 25, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0411.
Service bulletins (331)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-10 · CBR 159 202608 · Service Bulletin/Repair Instructions
mack trucks equipped with a cummins engine - engine preheat icon does not illuminate in the instrument cluster (ic) during engine pre-heat (intake air heater) operation - vehicles with 2018instrument cluster update, model year2018 and newer
Engine 2026-06-29 · M0304 EC0033 202606 · Emissions
mack trucks has determined that certain vehicles equipped with a model year (“my”) 2017-2018 mp8 turbo compound (tc) engine may not meet california and federal regulations (carb). this recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold en
Unknown Or Other 2026-04-30 · CBR 2575-1 202604 · Service Bulletin/Repair Instructions
cbr - mack chassis - dash panel cracking at mounting to biw.
Power Train 2026-04-09 · CBR 2573-1 202604 · Service Bulletin/Repair Instructions
cbr - mack chassis - through shaft bearing retainer breakage on mack carriers.
Power Train 2026-04-09 · CBR 2362-3 202604 · Service Bulletin/Repair Instructions
cbr - mack carrier nut adhesive change.
Engine 2026-03-02 · M0039 032026 · Emissions
emissions - ec0039 mst21 failure to detect p20ee - an, chu.
Showing the 6 most recent of 331 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-01-21 · Exterior Lighting · 100,000 mi“this model has a 100% led headlamp and turn signal assembly which is not serviceable by commercial drivers roadside where the lamps are suffering common failure leading to violations under sec 393.99(a) fmcsa regulations. the lamp assembly must be fully replaced as no single component is field serviceable. we have in our facility alone replac…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.