2019 Maintainer Custom Body problems, complaints & recalls

Defect: Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling certain 2015-2019 Custom Bodies Heavy Rescue emergency response vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected.

Risk: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.

Fix: Maintainer has notified owners, and Spartan dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began December 23, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.

Defect: Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling one 2019 Custom Bodies Heavy Rescue emergency response vehicle. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Risk: A loss of power steering assist increases the risk of a crash.

Fix: Maintainer has notified the owner, and a Spartan dealer will install new shock bolts, and shims if necessary, free of charge. The recall began December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.

Defect: Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling one 2019 Custom Bodies Heavy Rescue emergency response vehicle. The brake relay valve may have an air flow restriction, which may result in an extended stopping distance.

Risk: An increase in stopping distance increases the risk of crash.

Fix: Maintainer has notified the owner, and a Spartan dealer will inspect and replace the valve, free of charge. The recall began on December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.