2019 Mercedes-Benz Gla 250 problems, complaints & recalls
Most-reported problem areas: Power Train (8) · Fuel System, Gasoline (3) · Steering (2)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Gla 250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (11)
Structure:body:roof And Pillars 2023-12-15 · campaign 23V854000 · 2,976 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Communication: Auto Crash Notification 2022-05-20 · campaign 22V365000 · 242,722 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Fuel System, Gasoline:fuel Injection System:injectors 2021-12-13 · campaign 21V961000 · 139 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Structure:body:roof And Pillars 2021-03-19 · campaign 21V197000 · 15,096 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped wi
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication: Auto Crash Notification 2021-02-12 · campaign 21V072000 · 67 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication: Auto Crash Notification 2021-02-05 · campaign 21V058000 · 1,292,258 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2021-01-29 · campaign 21V033000 · 4 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
Risk: If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.
Forward Collision Avoidance: Dynamic Brake Support/Brake Assist 2020-10-30 · campaign 20V672000 · 47 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
Risk: A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.
Seat Belts:rear/Other 2019-08-12 · campaign 19V585000 · 3,435 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.
Risk: The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.
Seats 2019-02-26 · campaign 19V132000 · 8 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
Fix: Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
Air Bags:side/Window 2018-12-19 · campaign 18V912000 · 13 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.
Risk: Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
Fix: Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.
Service bulletins (110)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-25 · LI46.10-P-077314 · Service Bulletin/Repair Instructions
complaint noises in the steering column area when steering. see example file in the attachments area: "mrsm‑schleifgeräusch_sccmgrindingnoises. mov". cause under analysis. remedy check which area of the steering column the noises occur in. do the noises tend to occur at the bottom in the driver foot
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-08-29 · LI 27.10-P-080851 · Service Bulletin/Repair Instructions
complaint intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. may be most noticeable when transitioning from a coasting condition to accelerator pedal application. may occur in all drive modes. cause dual‑clutch tran
Fuel/Propulsion System 2026-08-15 · CL - Tank Leak Detection · Warranty Program/Extension
dear mercedes-benz owner: in our continuing efforts to ensure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa is extending the warranty coverage for the diagnostic module for tank leakage detection ("dmtl") on your vehicle from the
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Showing the 6 most recent of 110 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-23 · Unknown Or Other“my car had 78,530 miles on it when the rear differential binding causes shuddering/thumping during turns, which risks sudden wheel lockup or loss of control on sharp turns or low-traction surfaces. please note that mercedes-benz acknowledged this issue in tsb li35.31-p-072105 but has not issued a safety recall. dealer diagnostic & repair: dealershi…”
2026-01-13 · Steering“the emergency braking system keeps coming on every time i go to drive, my car automatically shifts into neutral gear when driving and i have an error message saying that i can’t reverse. my seat will not go further back and i have an air bag issue light …”
2026-01-02 · Power Train · 39,000 mi“the contact owns a 2019 mercedes-benz gla 250. the contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(n), causing a loss of drive power. the check engine warning light was illuminated, and the message "see dealer" was displayed. the vehicle was restarted and driven to the residence. the vehi…”
2025-12-29 · Power Train · 145,495 mi“the contact owns a 2019 mercedes-benz gla250. the contact stated that while driving at approximately 70 mph, several unknown warnings illuminated on the instrument cluster. the contact stated that upon depressing the accelerator pedal, the vehicle failed to respond while the engine revved. the contact pulled over to the side of the road and turned …”
2025-12-08 · Power Train“i was driving my vehicle and it shifted into neutral and would not go back into gear until i pulled over to side of the road, turned it off and back on. a check engine light came on when i restarted the vehicle and i took the vehicle to the dealership for diagnosis. they told me they couldn't find an issue and reset the check engine light. a week …”
2025-10-27 · Fuel System, Gasoline · 50,000 mi“the contact owns a 2019 mercedes-benz gla250. the contact stated that while driving at various speeds, there was an abnormal fuel odor entering the cabin of the vehicle. the contact stated that while the vehicle was started, the abnormal fuel odor was also on the outside of the vehicle. the vehicle was taken to a local independent mechanic, where i…”
2025-10-01 · Visibility/Wiper“my turn signals are not working and warnings are showing up on my dashboard. my pillars are both wet on the drivers side and passenger side. my speed odometer and tachodometer are not working. the dash board iis showing the brake and high beams are on but they aren't on. i have fog on the front window when i get in the car. this situation is …”
2025-09-08 · Unknown Or Other“structure body: roof and pillars affected recall id: 450977 year 2014- 2020 nhtsa campaign # 23v854000 vehicle affected 2,976 a detached roof panel can become a road hazard, increasing the risk of a crash. the vehicle is making a loud noise from the panoramic soon roof. …”
2025-07-28 · Unknown Or Other“the abs sensor light, engine light, anti skid light and 4 matic malfunction, transmission malfunction all lit up on my dashboard on tuesday july 22, 2025. the stearing would lock up and the brakes would not break it also shifted gears into neutral. the dashboard finally told me in bold red letters (transmission malfunction stop). it would do thi…”
2025-05-05 · Fuel System, Gasoline · 58,000 mi“the contact owns a 2019 mercedes-benz gla250. the contact stated that on several occasions while driving at various speeds and while parked, the contact observed a gasoline odor in the cabin of the vehicle and outside the vehicle. the vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injector and fuel rails needed t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.