AutoDefect IQ

2019 Mercedes-Benz Glc 350 problems, complaints & recalls

Most-reported problem areas: Vehicle Speed Control (2) · Engine And Engine Cooling (1) · Electrical System (1)

6
Complaints
3
Recalls
98
Service bulletins
2
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (3)

Communication: Auto Crash Notification 2022-05-20 · campaign 22V365000 · 242,722 vehicles

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Communication: Auto Crash Notification 2021-02-12 · campaign 21V072000 · 67 vehicles

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Communication: Auto Crash Notification 2021-02-05 · campaign 21V058000 · 1,292,258 vehicles

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Service bulletins (98)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Steering 2026-09-25 · LI46.10-P-077314 · Service Bulletin/Repair Instructions

complaint noises in the steering column area when steering. see example file in the attachments area: "mrsm‑schleifgeräusch_sccmgrindingnoises. mov". cause under analysis. remedy check which area of the steering column the noises occur in. do the noises tend to occur at the bottom in the driver foot

Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions

complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra

Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions

complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,

Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions

complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,

Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions

single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n

Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions

complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar

Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-10-23 · Vehicle Speed Control · 82,000 mi · 💥 crash

“the contact owns a 2019 mercedes-benz glc 350. while the contact's husband was attempting to park the vehicle, the vehicle independently accelerated. the contact stated that the vehicle was uncontrollable. the vehicle crashed into two vehicles and then crashed into a tree before coming to a stop. the contact stated that the speed independently incr…”

2025-03-03 · Engine And Engine Cooling · 63,000 mi

“the contact owns a 2019 mercedes-benz glc350. the contact stated while driving 62 mph, several unknown warning lights illuminated, and the vehicle started to lose motive power. the contact stated that the temperature gauge warning light was illuminated and a message to “stop vehicle immediately” was displayed. the contact attempted to merge to the …”

2025-02-12 · Unknown Or Other

“pcv valve failure preventing smog with 27,000 miles. extended warranty provided with p052e71 code but not with p1d0313 code which is a related problem. contacted mercedes, and stated the problem and description per in extended warranty, it is related to problem which is a partial pcv valve. please help to update. [xxx] information redacted pursuan…”

2022-12-13 · Electrical System

“the contact owns a 2019 mercedes-benz glc350. the contact received notification of nhtsa campaign number: 22v365000 (electrical system, communication) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had excee…”

2022-04-12 · Vehicle Speed Control

“as i drove the car a warning message popped in the screen stating "malfunction" without any further details. the car kept running, apparently we'll at first. then after car was turned off and turned on again the car accelerated by itself proving very dangerous. the day after, le message popped up again, but the car began accelerating by it sel…”

2022-02-22 · Unknown Or Other · 20,781 mi · 💥 crash

“on 2/4/2022 this vehicle was picked up from rockville mercedes dealership mercedes-benz of rockville centre (service center) (516) 766-6900. the vehicle was brought in for service regarding error lights and service lights. i was driving the vehicle from dealership back to my home and was unable to stop my vehicle and ran a traffic light and crash…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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