2019 Mercedes-Benz Gle 400 problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (2) · Electrical System (2) · Vehicle Speed Control (1)
Safety recalls (4)
Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2022-12-23 · campaign 22V955000 · 348,183 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Communication: Auto Crash Notification 2022-05-20 · campaign 22V365000 · 242,722 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Communication: Auto Crash Notification 2021-02-12 · campaign 21V072000 · 67 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication: Auto Crash Notification 2021-02-05 · campaign 21V058000 · 1,292,258 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Service bulletins (135)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-09-26 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic /9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed a
Steering 2026-09-25 · LI46.10-P-077314 · Service Bulletin/Repair Instructions
complaint noises in the steering column area when steering. see example file in the attachments area: "mrsm‑schleifgeräusch_sccmgrindingnoises. mov". cause under analysis. remedy check which area of the steering column the noises occur in. do the noises tend to occur at the bottom in the driver foot
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-09-14 · LI27.10-P-075869 · Service Bulletin/Repair Instructions
complaint only vehicles with a variable transfer case are affected. this can be identified through control unit n45 or n15/7 in the quick test. when accelerating with light load, vibrations or jolting sensation may come from the drivetrain. it may be mistaken for a harsh shift. cause modified oil qu
Power Train 2026-09-04 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic / 9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed
Showing the 6 most recent of 135 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-19 · Electrical System“trailer recognition module shows fault b164213, "the output for the left rear turn signal lamp has a malfunction. there is an open circuit." the vehicle has 77,488 miles.…”
2026-09-19 · Power Train“the vehicle is shifting into neutral when putting it into drive. i was told the transmission valve body broke and transmission control unit for 9-speed transmission (vgs) has to be replaced. the fault codes include p073e00, gear cannot be engaged, and u012600, communication with the steering column module has a malfunction. the vehicle only has 77,…”
2025-04-23 · Tires · 86,000 mi“the contact owns a 2019 mercedes-benz gle 400 equipped with continental tires, tire line: cross sport, tire size: 265/45/r20, dot number: afxkwbbm2523. the contact stated that while driving at an undisclosed speed, the rear passenger’s side tire inadvertently exploded. the dealer was not contacted. the vehicle was not diagnosed or repaired. the man…”
2023-10-05 · Fuel System, Gasoline:delivery:fuel Pump · 55,000 mi“the contact owns a 2019 mercedes-benz gle400. the contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. after restarting the vehicle, the vehicle operated normally. the contact stated that the failure had occurred on several occasions. the vehicle was later taken to the local dealer who diagnosed that t…”
2022-07-18 · Electrical System“sim card - phone/car play does not connect …”
2021-03-19 · Vehicle Speed Control · 23,223 mi“vehicle hesitates when accelerating.occurs frequently, mostly at low speeds or when accelerating from a stopped position. does not happen all the time.dealership is unable to replicate when test driving. mb chat room indicates this is a common problem w/o a fix. i have jumped a curb, had the vehicle hesitate when merging in traffic as well as when …”
2020-03-28 · Exterior Lighting“vehicle is equipped with halogen headlights which are of poor performance. as such it is not possible to see the roadway. mercedes claims performance per specifications. at highway speeds not enough lighting to allow for a safe stopping distance. situation worsens with rain or snow making the lights almost disappear.…”
2020-02-25 · Exterior Lighting · 9,500 mi“tl* the contact owns a 2019 mercedes benz gle400. the contact stated that while driving at night, the headlamp beam projected was insufficient for safe vehicle operation. the vehicle was taken to mercedes- benz of danbury located at (100 federal rd, danbury ct.) who was unable to detect a failure with the headlamps. the vehicle was not repaired. th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.