2019 Newmar Mountain Aire problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Fuel/Propulsion System (1) · Forward Collision Avoidance: Warnings (1)
Safety recalls (15)
Seats 2022-04-11 · campaign 22V234000 · 4,961 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Electrical System: Instrument Cluster/Panel 2021-09-09 · campaign 21V700000 · 1,554 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Equipment:recreational Vehicle/Trailer 2021-07-27 · campaign 21V571000 · 4,106 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-07-02 · campaign 21V506000 · 1,737 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-20 · campaign 21V372000 · 1,294 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Electrical System:software 2020-08-27 · campaign 20V509000 · 732 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
Fix: Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Exterior Lighting:turn Signal 2020-07-21 · campaign 20V421000 · 3,202 vehicles
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Service Brakes, Air:disc:caliper 2020-03-20 · campaign 20V171000 · 129 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: Newmar will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began May 6, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20V-127.
Equipment:recreational Vehicle/Trailer 2019-08-20 · campaign 19V610000 · 376 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2020 Mountain Aire, Essex, and King Aire motorhomes. The bedroom fascia header may fall unexpectedly onto the bed.
Risk: If the fascia header falls while there is an occupant in the bed, it can increase the risk of an injury.
Fix: Newmar will notify owners, and dealers will add screws and brackets to properly secure the fascia header, free of charge. The recall began September 17, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
Exterior Lighting 2019-06-07 · campaign 19V426000 · 2,003 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Service Brakes 2019-05-22 · campaign 19V384000 · 3 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire and Essex motorhomes built on Freightliner XC chassis equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
Fix: Newmar will notify owners, and Freightliner dealers will inspect and repair the vehicles, free of charge. The recall began June 20, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's numbers for this recall are FL-816 and 19V-367.
Service Brakes, Air:disc 2019-05-20 · campaign 19V381000 · 40 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Essex, King Aire, London Aire, Mountain Aire, and 2020 Dutch Star motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may lead to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: An increase in stopping distance without warning increases the risk of crash.
Fix: Newmar will notify owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The recall began June 20, 2019. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-5008. Newmar's number for this recall is 19012.
Service Brakes, Air:disc:caliper 2018-12-04 · campaign 18V859000 · 308 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Essex, Ventana LE, Ventana, London Aire, and Mountain Aire vehicles. The brake caliper mounting bolts may not have been sufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: Newmar has notified owners, and Daimler Trucks North America dealers will inspect and tighten the brake caliper mounting bolts, free of charge. The recall began January 10, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-703.
Equipment:recreational Vehicle/Trailer 2018-08-06 · campaign 18V518000 · 239 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Risk: If the door opens during transit, it can increase the risk of injury or a crash.
Fix: Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Visibility:windshield Wiper/Washer 2018-06-08 · campaign 18V387000 · 77 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Mountain Aire, London Aire, Essex, and King Aire motorhomes. These vehicles are equipped with windshield wipers that may have an incorrect bend, possibly preventing the wiper arms from properly contacting the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Risk: If the windshield wipers do not properly contact the windshield, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: Newmar will notify owners, and dealers will replace the wiper arms, free of charge. The recall began on August 3, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Service bulletins (24)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-05-27 · 22V 234 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on freightliner and ford chassis. on certain newmar class a motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide
Electrical System: Instrument Cluster/Panel 2021-11-08 · 21V700 · Service Bulletin/Repair Instructions
the shyft group inc. (spartan chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on spartan chassis (nhtsa #21v 589). in response, newmar corporation is issuing recall nhtsa # 21v 700 and tc # 2021-551. on certain motorhomes, under certain conditi
Visibility:defroster/Defogger/Hvac System:engine Coolant Hoses And Fittings 2021-09-09 · 21V571 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. lippert (newmarâs window supplier) is recalling hehr 6400 series window vents (lippert recall 21e 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models durin
Fuel System, Diesel:delivery 2021-08-24 · 21V506 · Service Bulletin/Repair Instructions
daimler trucks north america has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa #21v 326) based on cummins recall (nhtsa # 21e 032). in response, newmar corporation is issuing recall nhtsa # 21v 506 and tc # 2021-427. on cert
Fuel System, Other:delivery 2021-07-16 · 21V372 · Service Bulletin/Repair Instructions
the shyft group inc. (spartan chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on spartan chassis (nhtsa #21v 319) based on cummins recall (nhtsa # 21e 032). in response, newmar corporation is issuing recall nhtsa # 21v 372 and tc # 2021-303. on
Equipment 2020-10-21 · 20V509 · Service Bulletin/Repair Instructions
daimler trucks north america llc, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa # 20v 485). in response, newmar corporation is issuing nhtsa recall # 20v 509, tc # 2020-393.
Showing the 6 most recent of 24 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-07-20 · Fuel/Propulsion System“my motorhome is currently in a freighliner shop to replace the 2nd defective def head in less than 19,000 miles since new. the defective def head causes a derate of power and total shut down and can leave you stranded on the highway or coming down a mountain pass with no power defeating the air compressor therefore no air brakes with a 45 foot, 58…”
2020-12-11 · Forward Collision Avoidance: Warnings · 5,000 mi“the on-guard system will activate on ghosts and frequently does not release when the vehicle is in-motion. it can be activated by guard rails along highway, bridge buttresses, concrete barriers, vehicles that are pulled off the road. once activated the system may keep applying the brakes until you have almost come to a complete stop. twice when …”
2020-12-11 · Unknown Or Other · 3,000 mi“the instrument panel brightness cannot be adjusted, causing glare when driving at night irrespective of whether it is in-motion or stationary. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "control and displays." the only way i can drive at night is to cover the glass display so t…”
2020-07-17 · Service Brakes · 10,000 mi“on june 4th at 11:16 am, traveling west bound on i-40 at 70 mph my brakes were slammed on momentarily and ability to accelerate was cancelled for a few seconds. there was nothing in front of me except for the over pass for petrified forest np. big rig trucker was just beginning to change lanes and pass me when this happened. trucker was challenge…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.