2019 Oliver Travel Trailers Legacy Elite Ii problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2024-11-20 · campaign 24V876000 · 784 vehicles
Defect: Oliver Travel Trailers, INC. (OTT) is recalling certain 2016-2024 Elite I and Elite II travel trailers equipped with a Truma Aqua Go Water Heater with Burner Assembly, part number 77000-90400. The water heater burner bracket assembly may become loose, causing wiring damage and the flame to be misdirected.
Risk: A misdirected flame increases the risk of fire or burn injury.
Fix: Dealers will replace the water heater burner assembly, free of charge. Owner notification letters were mailed mailed December 3, 2024. Owners may contact OTT customer service at 1-888-526-3978.
Trailer Hitches 2024-05-09 · campaign 24V322000 · 1,304 vehicles
Defect: Oliver Travel Trailers, INC. (OTT) is recalling certain 2009-2024 Elite II trailers. The towing coupler may be under rated for the Gross Vehicle Weight Rating (GVWR) of the trailer.
Risk: An underrated towing coupler can break, allowing the trailer to detach from the tow vehicle and increasing the risk of a crash.
Fix: Dealers will replace the towing coupler, free of charge. Owner notification letters were mailed June 13, 2024. Owners may contact OTT customer service at 1-888-526-3978.
Suspension:rear:axle:non-Powered Axle Assembly 2019-12-17 · campaign 19V897000 · 352 vehicles
Defect: Oliver Travel Trailers Inc. (Oliver) is recalling certain 2017-2019 Elite II travel trailers. The nuts and bolts that secure the brake drum to the axle shaft flange may not have been properly tightened.
Risk: The improperly tightened axle bolts/nuts may affect the trailer's braking ability or result in the hub and wheel becoming detached from the axle, increasing the risk of crash.
Fix: Oliver has notified owners, and Dexter Axle dealers will retorque the bolts, as necessary, free of charge. The recall began December 20, 2019. Owners may contact Oliver customer service at 1-866-205-2621 or Dexter Axle customer service at 1-574-295-7888. Oliver's number for this recall is 1ZP-ABC19-12.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2020-01-07 · ZP1-ABC19-12 · Service Bulletin/Repair Instructions
monthly report for december 2019, no issues to report outside of matter already reported through this portal and the ews portal relating to the dexter axle recall 19v-897
Wheels 2019-12-11 · ZP1-ABC19-12 · Service Bulletin/Repair Instructions
oliver travel trailers model elite ii. the axles used on this trailer are supplied by dexter axle. the axle model number is 6339056 is rated at 3,500 lbs. and is manufactured in dexter's georgia manufacturing facility. oliver travel trailers was notified, by a customer, of a problem with one of thes
What owners report
2024-05-06 · Unknown Or Other · 🔥 fire“truma water heater fire: model serial no: dle 60g 32123091 the water heater had loose internal gas fittings due to improper manufacture by truma. this is our 2nd water heater with this issue. flame shot out of the heater cavity heating and starting to char wiring. …”
2022-04-03 · Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater · 🔥 fire“the truma water heater made loud booming noises when igniting. upon inspection fire and flames were shooting out of the firebox and engulfing the controls. we shut down the unit by turning off the power switch. we had a new unit shipped to our location and installed by a technician. the old unit was shipped back directly to truma for inspection…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.