2019 Smart Fortwo problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
🧭 Reliability snapshot
Compared against other Smart Fortwo model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Electrical System:propulsion System:traction Battery 2020-02-24 · campaign 20V107000 · 1 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Risk: If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Fix: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Service bulletins (28)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-25 · LI46.10-P-077314 · Service Bulletin/Repair Instructions
complaint noises in the steering column area when steering. see example file in the attachments area: "mrsm‑schleifgeräusch_sccmgrindingnoises. mov". cause under analysis. remedy check which area of the steering column the noises occur in. do the noises tend to occur at the bottom in the driver foot
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar
Showing the 6 most recent of 28 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-04-30 · Electrical System“faulty n83 and electric drive failure occured after charging @ public charging center. no longer under warranty but currently owe 5k on mercedes lease . mercedes dealership recommended replacement of both @ 16k i leased the car from them used . time when lease began 19k …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.