2019 Thor Motor Coach Venetian problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Structure:body (1)
Safety recalls (8)
Equipment:recreational Vehicle/Trailer 2021-07-08 · campaign 21V522000 · 521 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Tires:valve 2020-09-15 · campaign 20V559000 · 1,631 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Exterior Lighting:turn Signal 2020-07-20 · campaign 20V418000 · 2,417 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Service Brakes, Air:disc:caliper 2020-03-20 · campaign 20V167000 · 85 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Aria 3401, 3601, 3901, 3902, and Venetian G36, J40, L40, M37, R40, and S40 motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: DTNA will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began on May 20, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867.
Exterior Lighting 2019-11-07 · campaign 19V799000 · 1,785 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar
Risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Service Brakes, Air:disc:caliper 2018-11-05 · campaign 18V780000 · 134 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Aria and Venetian motorhomes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks North America (DTNA) authorized service facilities will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 5, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000164.
Exterior Lighting:turn Signal 2018-10-30 · campaign 18V763000 · 1,769 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2018-08-02 · campaign 18V507000 · 175 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Thor Aria motorhomes and 2017-2019 Thor Venetian motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began September 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000159.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Diesel 2021-08-05 · RC000233SAOwner · Service Bulletin/Repair Instructions
the fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. a leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. this affects the following thor motor coach products: model year 2018-2022 tuscany an
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
What owners report
2024-02-12 · Structure:body“this will be the third frameless window that needs repaired. the adhesive comes loose from the window and they swing freely. while driving down the interstate the windows have come free from adhesive. had to pull to side of road and tape down the window until we could get it repaired. …”
2023-03-24 · Wheels“recall notices 23v138 and 23v161 for our vehicle. we have never received notice for either one of these. the repairs have never been done. when i researched our vin number it stated to notify nhtsa if manufacturer has failed to remedy.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.