2019 Toyota Highlander Hybrid problems, complaints & recalls
Most-reported problem areas: Visibility (1) · Suspension:rear:shock Absorber (1) · Hybrid Propulsion System (1)
🧭 Reliability snapshot
Compared against other Toyota Highlander Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (88)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-02-13 · T-SB-0009-26 · Service Bulletin/Repair Instructions
this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the applicable model and model year repair manual while performing a rescue charge. the grx-5100 should be used wherever the repair manual ref
Engine 2026-02-13 · T-SB-0119-15 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 13, 2026: this bulletin is now obsolete. please see t-sb-0009-26.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-20 · T-TT-0790-25 · Service Bulletin/Repair Instructions
some customers may experience echoing on the line calling the vehicle when using bluetooth hands free. this is caused by the phone hands free volume being too low.
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Service Brakes 2025-01-30 · 24TE05 · Warranty Program/Extension
although the brake booster and brake booster pump assemblies are covered by toyota’s new vehicle limited warranty for 3 years or 36,000 miles (whichever comes first), we at toyota care about the customers’ ownership experience. toyota is providing coverage for repairs related to certain internal mal
Showing the 6 most recent of 88 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-03-19 · Engine And Engine Cooling · 3,033 mi“the contact owns a 2019 toyota highlander hybrid. the contact stated that while driving at various speeds, there was an oil leak coming from the upper oil pan. no warning light was illuminated. the vehicle was taken to a local dealer, where the dealer attempted to repair the leak with a seal. the failure reoccurred. the vehicle was taken back to th…”
2022-09-30 · Suspension:rear:shock Absorber · 50,000 mi“the contact owns a 2019 toyota highlander hybrid. the contact stated while driving 5 mph, he heard abnormal knocking sounds coming from the rear of the vehicle. there was no warning light illuminated. the vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were leaking hydraulic fluid. additionally, the dealer dia…”
2021-04-29 · Hybrid Propulsion System · 9,655 mi“tl* the contact owns a 2019 toyota highlander hybrid. the contact stated while driving 25 mph, the vehicle loss motive power and decelerated. the check engine warning light, hybrid system malfunction warning light, and pre-collision system warning light were illuminated. the vehicle was taken to executive motors ltd (automall group - shirley st, na…”
2019-05-24 · Visibility · 6,800 mi“tl* the contact owns a 2019 toyota highlander hybrid. while the vehicle was at a stop, the rear passenger window exploded and shattered the glass without impact or warning. there were no injuries. the vehicle was taken to temecula valley toyota (951-694-0575, located at 26631 ynez rd, temecula, ca 92591) where the technician took a picture of the s…”
2019-04-25 · Unknown Or Other“0 miles, brand new, brought it home and found the voice prompts and navigation system did not work, so you have to look at the map and take your eyes off of the road in order to find the direction to where you're going. brought it in to the shop the next day, was given a loaner, and they "updated" the car's ciomputer. it worked until you turned the…”
2019-02-18 · Unknown Or Other · 10 mi“my toyota highlander limited platinum hybrid navigation system vehicle voice command doesn't work on initial start up of the vehicle. the navigation system does accept driver voice commands and does set up the navigation and provides the driver with on screen driving directions but the vehicle voice command doesn't work and there are no turn by tu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.