2019 Trailstar Dump Trailer problems, complaints & recalls
Safety recalls (2)
Steering 2021-06-18 · campaign 21V463000 · 3 vehicles
Defect: Trailstar International Inc. (Trailstar) is recalling certain 2017-2019 International Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
Risk: A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the steer arm and apply welds, free of charge. Interim owner notification letters were mailed on July 29, 2021. Owner notification letters were mailed on June 2, 2021. Owners may contact Trailstar customer service at 330-821-9900.
Wheels:lugs/Nuts/Bolts/Studs 2018-09-08 · campaign 18V585000 · 37 vehicles
Defect: Trailstar International Inc. (Trailstar) is recalling certain 2019 Dump trailers. The locking device on the wheel end nut may be improperly installed, which can cause the wheel to separate from the axle.
Risk: If the wheel separates from the axle, it can increase the risk of a crash.
Fix: Trailstar has notified owners, and dealers will inspect the retaining clip on the Pro Torque nuts, properly securing it as necessary, free of charge. The recall begin on September 17, 2018. Owners may contact Trailstar customer service at 1-330-821-9900 or AXN Heavy Duty at 1-502-882-9122.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.