2019 Utilimaster Velocity problems, complaints & recalls
Safety recalls (2)
Exterior Lighting 2026-07-08 · campaign 26V440000 · 563 vehicles
Defect: Shyft Group (Shyft) is recalling certain 2016, 2019, and 2021 Utilimaster Velocity vehicles. Water may enter an improperly sealed strobe light and cause a short circuit.
Risk: An electrical short increases the risk of a fire.
Fix: Owners are advised to remove the control module for the strobe light. The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed July 17, 2026. Another notice will be sent once the remedy becomes available. Owners may contact Shyft customer service at 1-800-237-7806. Shyft's number for this recall is 26-06.
Visibility:rearview Mirrors/Devices 2019-02-18 · campaign 19V104000 · 5,855 vehicles
Defect: Spartan Motors USA (Spartan) is recalling certain 2018-2019 Fleet Services Truck Body and Velocity vehicles. The affected vehicles are equipped with ASA Electronics monitors for displaying the backup camera images, model number VOM74MMx. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Fix: Spartan will notify owners, and dealers will install a relay harness with a capacitor, free of charge. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19002.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door:handle:interior 2021-08-05 · SLDR_Door_Plate_ · Service Bulletin/Repair Instructions
this bulletin is issued to address an issue with cracking at the passenger side, interior door handle.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.