2020 Airstream Interstate problems, complaints & recalls
Most-reported problem areas: Engine And Engine Cooling:exhaust System:emission Control:urea Injection System (Def) (1) · Engine (1)
Safety recalls (3)
Equipment:other:labels 2023-11-17 · campaign 23V772000 · 3,460 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain 2019-2024 Interstate 19, Interstate 24, Interstate 24X, Rangeline and Atlas motorhomes. The Federal Certification Label and Tire Placard may indicate incorrect tire pressure and tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Incorrect tire information can result in under-inflated tires or installing the incorrect-size tires, increasing the risk of a crash.
Fix: Airstream will mail corrected labels, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Equipment:other:labels 2021-04-21 · campaign 21V275000 · 288 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain 2020-2021 Interstate vehicles. The Federal Gross Vehicle Weight Rating (GVWR) may have incorrect occupant cargo carrying capacity weight listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars" and 49 CFR Part 567, "Certification."
Risk: The operator may overload the vehicle, increasing the risk of a crash.
Fix: Airstream will notify owners, and provide a new label, free of charge. Owner letters were mailed June 10, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Suspension:multiple Axle 2020-07-02 · campaign 20V391000 · 145 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain model year 2020-2021 Airstream Atlas and Interstate motorhomes equipped with VB suspension systems. The lock portion of the countersink bolts attaching the VB Suspension system to the vehicle may be too long preventing the panhard rod bracket from fully contacting the springs, resulting in bolts absorbing the load instead of the bracket.
Risk: If the bolts carry the load rather than the bracket, it can cause them to break, affecting the vehicle handling and increasing the risk of a crash.
Fix: Airstream will notify owners, and dealers will replace the suspension bolts, free of charge. This recall began August 26, 2020. Owners may contact Airstream customer service at 1-877-596-6505.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Tires 2022-04-28 · 1STMON041042822 · Service Bulletin/Repair Instructions
this article discussed tire care and maintenance. it explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
Equipment 2020-10-28 · 1STMON037102820 · Service Bulletin/Repair Instructions
this newsletter provides detailed instructions regarding winterization of airstream travel trailers and motorhomes.
Equipment:recreational Vehicle/Trailer:plumbing:sewage/Black:storage Tank 2020-08-28 · 1STMON035042820 · Service Bulletin/Repair Instructions
this newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. it provides suggestions as to which products to use to clean the tanks.
What owners report
2026-08-05 · Engine And Engine Cooling:exhaust System:emission Control:urea Injection System (Def)“follow-up to a prior complaint on this vin regarding a dangerous limp-mode event caused by a failed def injection nozzle. while climbing a steep grade on xxx in [xxx], the def dosing nozzle leaked, putting the vehicle into limp mode. vehicle was limited to ~27 mph while surrounding traffic, including semi-trucks, moved at ~65 mph, creating a serio…”
2026-07-03 · Engine“driving in the mountains on i-70 in colorado, the check engine light came on indicating an emission issue. the vehicle would only go a 27 mph in a 65 mph zone. i had to drive in the right lane with semis and other vehicles passing me. i got to the dealer and they are saying the the def injector/dosing module (injects urea into the exhaust stream…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.