2020 Altec Aa-Class problems, complaints & recalls
Safety recalls (1)
Equipment:mechanical:boom/Crane/Ladder 2021-07-21 · campaign 21V548000 · 1,284 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Risk: Uncontrolled platform leveling increases the risk of injury and death.
Fix: Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Wheels 2021-05-27 · SIL 801 · Service Bulletin/Repair Instructions
altec has learned that the fender rubber on certain units built from july 2020 to october 2020 can become detached from the wheel well fender cutout of the utility body. altec recommends that all fender rubber be inspected using the inspection procedure described in the sil. if the installed fende
Electrical System 2021-02-25 · SIL 785 · Service Bulletin/Repair Instructions
altec has discovered that affected units may not have a pto request wire properly connected to the transmission control module. without this wire installed, the chassis may not produce the hydraulic pressure required for proper pto clutch pack engagement. altec requires the unit to be inspected for
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.