2020 Altec At Series problems, complaints & recalls
Safety recalls (3)
Power Train:automatic Transmission:park/Neutral Start Interlock Switch 2026-06-12 · campaign 26V386000 · 4,923 vehicles
Defect: Altec industries, Inc. is recalling certain 2014-2026 AT Series Aerial Device vehicles. The transmission park interlock may be missing, allowing the aerial device to operate while the chassis is not in park.
Risk: An aerial device that operates while the vehicle is in gear or neutral can cause unexpected vehicle movement and increase the risk of injury.
Fix: Altec will update the electrical harness and control modules, free of charge. Owner notification letters were mailed August 7, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3331.
Electrical System:wiring 2025-11-21 · campaign 25V810000 · 37 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2024 AT Series vehicles. The lower emergency stop may not function when the upper control is selected.
Risk: An emergency stop that does not shut off the unit during an emergency increases the risk of death or serious injury.
Fix: Altec will correct the wiring between the power distribution module and the machine harness, free of charge. Owner notification letters are expected to be mailed January 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3265.
Electrical System:wiring:power Distribution Module/Ipdm 2025-06-13 · campaign 25V400000 · 965 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera.
Risk: A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.
Fix: Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-02-17 · CSR-3278 · Service Bulletin/Repair Instructions
altec industries, inc. has been notified by ford motor company that a defect related to motor vehicle safety exists in certain 2020-2022 model year super duty and 2021-2022 medium truck vehicles equipped with 6.7l diesel engines that are equipped with certain altec aerial devices or service bodies.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.