2020 Blue Bird All American School Bus problems, complaints & recalls
Most-reported problem areas: Seats (3) · Fuel System, Diesel (1)
Safety recalls (20)
Equipment:other:labels 2024-10-11 · campaign 24V758000 · 28,479 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2024 Vision and All American school buses. The emergency exit label operating instructions lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: An emergency exit label that is difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Fix: Dealers will replace the emergency exit label, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Blue Bird Customer Service at 478-822-2242. Blue Bird's number for this recall is R23CK (SB).
Structure:body:roof And Pillars 2024-07-19 · campaign 24V543000 · 16,708 vehicles
Defect: Blue Bird Bus Company (Blue Bird) is recalling certain 2019-2023 Vision, All American Front Engine, and All American Rear Engine school buses. An exterior roof joint may have been manufactured with insufficient strength that can allow the roof panels to separate in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: Roof panels that separate during a crash can increase the risk of injury.
Fix: Dealers will inspect the roof panel joints and install additional rivets as necessary, free of charge. Owner notification letters were mailed September 17, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242.
Seats 2024-02-07 · campaign 24V078000 · 6,691 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2024 Vision 2020-2023 All American school buses. The convertible seats may have been incorrectly installed, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An unsecured seat may not adequately restrain an occupant, increasing the risk of injury during a crash.
Fix: Dealers will inspect and repair the seat, free of charge. Owner notification letters were mailed March 04, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R24CM-SB.
Structure 2023-11-20 · campaign 23V778000 · 6,124 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2014-2024 All American school buses equipped with 39" High Back seat restraining barriers. The bolts securing the restraining barriers to the floor may separate when fully loaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Risk: An unsecured seat restraining barrier may not properly restrain an occupant during a crash, increasing their risk of injury.
Fix: Dealers will install a longer bolt with rectangular washer and nut, free of charge. Owner notification letters are expected to be mailed January 16, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CU-SB. This recall is an expansion of recall number 23V-777.
Power Train:driveline 2023-04-18 · campaign 23V276000 · 419 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 All American and Vision School Buses, equipped with PowerDrive 7000 electric drive systems. The System Control Module (SCM) may activate the anti-rollback feature, causing the vehicle to reverse faster than expected when the vehicle is in reverse and pointing downhill with the brake pedal not applied.
Risk: A vehicle reversing faster than expected can increase the risk of a crash.
Fix: Dealers will update the SCM software calibration, free of charge. Owner notification letters were mailed May 10, 2023. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CG (SB)
Electrical System:propulsion System 2022-07-14 · campaign 22V505000 · 482 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2022 All American and Vision school buses equipped with Cummins PD7000 Electric Drivetrains containing an electric air compressor. The air compressor housing is improperly grounded, causing electrical voltage greater than 50V AC during operation.
Risk: An improperly grounded air compressor can cause electric shock, increasing the risk of injury.
Fix: Dealers will install an electrical ground strap between the compressor motor housing and vehicle chassis, free of charge. Owner notification letters were mailed February 6, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22BY-SB.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-04 · campaign 21V312000 · 1,053 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2022 All American buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: The remedy for this recall is still under development. Owner notification letters were mailed on July 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BH-SB.
Power Train 2021-04-28 · campaign 21V300000 · 302 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 Vision and All American school buses. The drivetrain may experience an electromagnetic noise on the Control Area Network (CAN) bus, which may cause a loss of electrical power to the power steering pump.
Risk: A loss of assisted power steering increases the risk of a crash.
Fix: Cummins will replace the High Voltage Low Power Inverter Harness, and install an overlay harness, free of charge. Interim owner notification letters were mailed on May 22, 2021. Owner notification letters were mailed on October 25, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242.
Service Brakes, Air 2021-04-22 · campaign 21V284000 · 1,634 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2022 Vision and All American school buses. A retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake System."
Risk: Unintended spring brake application may occur, increasing the risk of a crash.
Fix: Dealers will replace the SC-3 check valves, free of charge. Owner notification letters were mailed on November 18, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BE-SB.
Electrical System:propulsion System:shock Protection 2021-04-12 · campaign 21V253000 · 292 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 Vision and All American school buses. The electric drive train cannot detect isolation faults when the high voltage contactors are closed.
Risk: An undetected high voltage isolation can expose service personnel to high voltage, increasing the risk of injury.
Fix: Blue Bird will notify owners, and dealers will update the Vehicle Control Unit software or install a different combination of High Voltage Power Distribution Unit hardware, free of charge. The recall began on May 22, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BD-SB.
Seat Belts:rear/Other:anchorage 2021-02-12 · campaign 21V070000 · 620 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2022 Vision and All American buses. The seats with integrated 3-point seat belts may have been installed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Risk: An incorrectly installed seat can increase the risk of injury in the event of a crash.
Fix: Blue Bird will notify owners, and dealers will inspect the seats and install any missing hardware, as necessary, free of charge. The recall is expected to begin April 9, 2021. Owner notification letters were mailed February 03, 2022. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R21BB-SB.
Seat Belts:front:anchorage 2020-07-15 · campaign 20V409000 · 3,532 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2021 All-American and 2019-2021 Vision school buses. The three-point seatbelt assembly may have been installed without reinforcing washers under the floor at the anchorage point, possibly preventing the assembly from remaining anchored in the event of a crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: In the event of a crash, seat belt anchorages that do not remain secured increase the risk of injury to those seat occupants.
Fix: Blue Bird will notify owners, and dealers will inspect the seat belt anchorage point hardware and install any missing hardware as needed, free of charge. This recall began August 11, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AX.
Equipment:appliance:air Conditioner 2020-05-12 · campaign 20V266000 · 1,239 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2021 Vision and All American school buses equipped with factory-installed air conditioning (A/C) systems. The A/C circuit breaker may have been installed incorrectly.
Risk: Incorrect installation of the air conditioning circuit breaker may increase the risk of a fire.
Fix: Blue Bird will notify owners, and dealers will inspect the installation of the A/C circuit breaker, correcting it as necessary. Any damaged circuit breakers will be replaced. These repairs will be performed free of charge. The recall began July 6, 2020. Owner letters were mailed on November 30, 2021. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AR-SB.
Parking Brake 2020-05-08 · campaign 20V258000 · 1,585 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020-2021 Vision and All American school buses. The foot pedal parking brake assembly may have been improperly assembled possibly resulting in a failure to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Risk: Unintended vehicle movement can increase the risk of a crash.
Fix: Blue Bird will notify owners, and dealers will inspect the foot pedal parking brake assembly application force and adjust it as necessary, free of charge. The recall is expected to begin July 3, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AP-SB.
Seats:barriers 2020-03-03 · campaign 20V125000 · 2,790 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2008-2021 Vision and All American school buses. The seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: In the event of a crash, the seat barrier may not adequately protect the occupant seated behind the seat barrier separating them from the driver seat with integrated 3-point seat belt, increasing the risk of injury.
Fix: Blue Bird will notify owners, and dealers will inspect and properly install the seat barrier including adding reinforcing bracket, as necessary, free of charge. The recall is expected to begin April 23, 2020. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R20AM-SB.
Structure:body:roof And Pillars 2019-10-04 · campaign 19V707000 · 302 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2019-2021 All American and Vision school buses. An insufficient number of rivets were installed in the roof sheets, allowing the roof sheets to separate in the event of a severe impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."
Risk: In the event of a crash, if the roof sheets separate, there is an increased risk of injury.
Fix: Blue Bird will notify owners, and dealers will inspect the roof joints and add the sufficient number of rivets, as necessary, free of charge. The recall began October 22, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AH.
Structure:emergency:escape/Egress/Exit 2019-07-12 · campaign 19V524000 · 13 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020 Vision and All American buses equipped with Specialty Prolo 24" x 24" roof hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Fix: Blue Bird will notify owners, and dealers will replace the outer hatch handle, free of charge. The recall began August 21, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AF - NSB.
Structure:emergency:escape/Egress/Exit 2019-07-12 · campaign 19V526000 · 1,737 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2018-2020 Vision and All American school buses equipped with Specialty Manufacturing Prolo roof emergency exit hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Fix: Blue Bird will notify owners, and Specialty dealers will replace the outer handle, free of charge. The recall began August 21, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AF - SB.
Service Brakes, Air:disc 2019-05-24 · campaign 19V391000 · 4,218 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2015-2020 Vision and All American school buses equipped with Bendix ADB22X air brakes. The driver side rear brakes may drag.
Risk: A dragging brake may cause damage to the brake components, which may activate the ABS warning light. The warning light may cause the driver to immediately stop the vehicle and transfer occupants. Additionally, the high temperatures at the wheel end can increase the risk of a fire. Either condition increases the risk of injury.
Fix: Blue Bird will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. Blue Bird issued owners interim notification on July 18, 2019. The recall began August 28, 2019. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R19AA - SB.
Seats 2018-11-28 · campaign 18V846000 · 12 vehicles
Defect: Blue Bird Body Company (Blue Bird) is recalling certain 2020 Blue Bird All American and 2019-2020 Blue Bird Vision school buses, equipped with certain HSM NextGen 45" 3PT school bus seats, part number GenQ3-45 LH. There may be an insufficient number of bolts attaching the seat to the bus floor, allowing the seat to detach from the bus floor in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Be
Risk: In the event of a crash, if the bus seat detaches from the floor, it can increase the risk of injury.
Fix: Blue Bird will notify owners, and dealers will install a secondary floor mounting brace, free of charge. The recall began December 12, 2018. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R18ZT-SB.
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train:automatic Transmission:cooling Unit And Lines 2023-08-11 · SM 23-01 · Service Bulletin/Repair Instructions
a motor high temperature error can display on the instrument cluster when the oem coolant valve in the closed position restricting coolant flow through the high voltage propulsion motor.
Power Train 2022-09-02 · SM2203 · Service Bulletin/Repair Instructions
sm2203: ev recommended starting procedure this service memorandum is to announce the proper starting procedure to be followed for all cummins ev powered units. the sequence is required due to multiple electronic modules required to wake up and start communicating over the can (controller area netw
Power Train 2022-09-02 · SM2202 · Service Bulletin/Repair Instructions
sm2022 ev maintenance and service documentation this service memorandum is to announce information on cummins power electric buses now available at quickserve online. dealer must have access to quickserve to obtain these service maintenance and repair procedures.
Engine And Engine Cooling 2022-08-18 · SU2201 · Service Bulletin/Repair Instructions
cummins recently issued temporary repair practice (trp2484) for certain vehicles with def sensor failures in which def sensor replacement parts are not available. this provides a temporary ecm calibration that inhibits engine warning messages for communication errors with the def sensor allowing con
Power Train 2019-12-11 · SM1906 · Service Bulletin/Repair Instructions
the intent of service memorandum sm1906 is to make blue bird dealers aware that cummins has released a calibration update improvement to reduce occurrence of âengine fault codes 3555 and 3556â on cummins diesel engines with the following base ecm calibrations, "hc80145 thru hc80250 and hb80104 t
Engine And Engine Cooling 2019-12-11 · SU1901 · Service Bulletin/Repair Instructions
models affected: 2010 thru 2021 all american subject: this update provides information on the new surge tank fill necks for all american instructions: there is a new kit available from part sales; 10066291 - kit, neck, surge tank. this kit is available for use with the all american & tx4 surge
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-10-23 · Fuel System, Diesel · 100,000 mi“the contact called about a 2020 blue bird bb conventional. the contact was a bus driver for the coweta school district and stated that while at the diesel fuel pump, diesel spilled out of the spout. the contact stated that the failure occurred after the vehicle was fueled and while closing the fuel cap. the contact stated that approximately two gal…”
2024-10-10 · Seats“bluebird next gen seats continuously break. the seat bottoms break under the weight of a high school aged kid. if the child is sitting in the seat when it breaks it could injure the child. the seat backs also break regularly. …”
2024-09-30 · Seats“i am writing to bring to your attention several persistent issues we have encountered with the blue bird student seating in our buses. the seat backs, constructed from a black mesh material welded at all four corners and secured with a top bar, have repeatedly failed. we have observed that nearly all of our seats have broken seat backs, necessitati…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.